Privacy Policy | ratchat

(Effective for all users from January 27th 2021)

By visiting caitlinwalburn.wixsite.com/ratchat website you accept and consent to the terms described in this policy.

Terms and definitions

This Privacy Policy ("Privacy Policy") describes how Rattastic Discussions, and our affiliated services (outlined in more detail in our Terms of Use), ("Rattastic Discussions", "we", "our", or "us") collect, use, and share your Personal Information, as well as providing an explanation of the data rights you may have in regards to that Personal Information.

This Privacy Policy refers to all users of Rattastic Discussions, including unregistered visitors and registered users (collectively "Users", "you", or "your") and to all Rattastic Discussions services, including our website (caitlinwalburn.wixsite.com/ratchat and any of its subdomains, the "Website"), blog (Blog, Adventures, Rattastic Crafts, Information, and any of its subdomains, the "Blog"), magazine ("Magazine", "Rattastic Discussions Magazine"), social media (Facebook, Instagram, Youtube and Pinterest, collectively "Social Media"), and related services (collectively, the "Services").

This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to accessing our Services, please read this policy and ensure that you fully understand our practises regarding your Personal Information. If you read and fully understand our practises, and still remain opposed to them, you must immediately leave and discontinue all use of our Services.

If you have any questions or concerns regarding this policy, please contact us at rattasticdiscussions@gmail.com.

What type of information is collected

Rattastic Discussions receives, collects and stores any information you provide us with on our website, or in any other way.

We also collect the following:

Internet Protocol (IP) addresses, which are used to connect your computer to the internet and allow information to be sent and received by the correct parties.
Email addresses
Computer and connection information
Login
Password
Computer and connection information
Purchase history

We also collect personally identifiable information including (but not necessarily limited to):

Name
Email
Communications
Comments
Feedback
Product reviews
Password
Payment details (including credit card information)
Personal profile

We may use software tools to collect and measure session information which includes (but is not limited to) the following:

Length of visits to certain pages
Page interaction information
Page response times
Methods used to browse away from certain pages

How we collect information

When you do any of the following on our website:

Like or comment on a blog post
Conduct a transaction
Use our online contact form, found here
Create or use an account on our website

As part of the process, when doing any of the aforementioned, we collect personal information such as:

Your name
Email address
Address

Your personal information will be used for the specific reasons stated in above only.

Why do we collect such personal information?

We collect such personal and non-personal information for the following reasons:

To provide users with the best experience possible
To provide and operate our services
To be able to contact our Visitors with general or personalised service-related and/or promotional notices
To gather statistical data which we may use to provide and improve our respective services
To comply with the following regulations:
- General Data Protection Regulation (GDPR)
- California Online Privacy Protection Act (CalOPPA)
- Children's Online Privacy Protection Act (COPPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA)

General Data Protection Regulation (GDPR)

GDPR is an EU regulation that serves as a framework for handling personal data from EU residents.

Rattastic Discussions may process information related to you, as outlined in this Privacy Policy and in our Terms of Use.

Under GDPR regulations, you have several rights including, under certain circumstances, the right to:

Request access to your personal information
Request correction of your personal information
Request the erasure of your personal information
Request the restriction of processing of your personal information
Request the transfer of your personal information
Object to processing of your personal information
Request to avoid automated decision-making

Rattastic Discussions is hosted on the Wix.com platform. Wix.com provides us with the platform where we post our content (e.g. Blog, Adventures, Rattastic Crafts, Shop, etc...). Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is a Californian regulation that serves as a framework to protect the privacy rights and personal data of Californian residents.

The following are accessible elsewhere in this document, for your information:

What types of personal information we collect
Who we share personal information with
How you can review and make changes to your personal information
How you will know about changes taking place in our Privacy Policy

Rattastic discussions is hosted on the Wix.com platform. Wix.com provides us with the platform where we post our content (e.g. Blog, Adventures, Rattastic Crafts, Shop, etc...). Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Children's Online Privacy Protection Act (COPPA)

COPPA is a US regulation that serves as a way to regulate how websites gather information from children.

As stated in our Terms of Use, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to use our website and other affiliated services.

You must also be at least 18 years of age to use our shop or to create an account.

Furthermore, you must be the required minimum age (stated by the service) to use any of our affiliated social media sites.

The following are accessible elsewhere in this document, for your information:

The types of personal information that are collected
How the personal information gets collected
How the personal information will be used once collected
How the personal information collected is shared

Rattastic Discussions has no ability to prevent any persons under 18 years of age from using our site. However, we strongly recommend parental supervision in such cases.

Furthermore, you must be a minimum of 18 years of age to use our shop or to create an account on our website.

Personal Information Protection and Electronic Documents Act (PIPEDA)

PIPEDA is a Canadian regulation that serves as a framework to protect privacy rights of Canadian residents.

The following are accessible elsewhere in this document, for your information:

Who is responsible for personal information under our control (Rattastic Discussions)
What personal information is collected and the purpose for the personal information being collected
How you consent to your personal information being collected (and how you can change this at any time)
How to update your personal information
How your personal information in safeguarded
How to access your personal information

Furthermore, by visiting caitlinwalburn.wixsite.com/ratchat website you accept and consent to the terms described in this policy.

How we store, use, share and disclose site visitors' information

Rattastic Discussions may also collect and store personal information in regards to (but not limited to) the following:

Magazine submissions
Blog comments
Shop
Account on our website

How do we communicate with our site visitors?

We may contact you to notify you regarding any of the following:

To poll your opinion through surveys or questionnaires
To send updates about Rattastic Discussions
For any other way that is necessary to contact you

For these purposes we may contact you via email.

How we safeguard your information

Information that you provide to Rattastic Discussions will be held on our website (caitlinwalburn.wixsite.com/ratchat). As our website is hosted on the Wix.com platform, your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Furthermore, information received by Rattastic Discussions may be recorded in a secure online document. This information includes (but is not limited to) the following:

Submissions for the magazine
Comments on blog posts (for example, comments with suggestions)
Emails received by us

In addition to this, if you make a purchase at our shop (be in on the website, caitlinwalburn.wixsite.com/ratchat, or via one or all of our social media accounts), Rattastic Discussions may record your personal information in a secure online document, as well as having a hard copy of this information. The following is the information that Rattastic Discussions may record in regard to you if you choose to make a purchase at our shop:

Your name
Your email address
Your address
Details about the product(s) you have purchased
Any extra instructions/requests you may have

Rattastic Discussions may also collect payment details (including credit card information). Rattastic Discussions uses PayPal to process transactions. We recommend you read their privacy policy (which can be found here), before making a purchase at our shop.

How we use cookies and other tracking tools

This website uses cookies. A cookie is a small file which is placed in your computer's hard drive. They are used to improve user experience on websites by helping to personalise it to the user's settings. If you want to read about what cookies are, you can at All About Cookies.

You can choose to accept or decline cookies.

The following links may be helpful if you'd like to decline cookies. (Note: this may prevent you from taking full advantage of the website).

Google Analytics

Google analytics tracks information and reports on website traffic.

To opt out of google analytics click here.

Links to external websites

This website may contain external links. Once you have used these links to leave caitlinwalburn.wixsite.com/ratchat, Rattastic Discussions does not have control over that other website. For that reason, Rattastic Discussions cannot be responsible for the protection and privacy of any information you provide on the new website. You should therefore be cautious and make sure to read the privacy policy on the website in question.

Online Contact Form

When you use the contact form, Rattastic Discussions may collect, use and store the following information:

Name
Email address
Subject of email
Content of your message

Magazine

By sending Rattastic Discussions a submission for the magazine (Rattastic Discussions Magazine), you agree that Rattastic Discussions can publish your submission in the magazine.

You can access the latest issue of the magazine on our homepage (caitlinwalburn.wixsite.com/ratchat). Rattastic Discussions keeps a digital copy of all previous magazines. If you would like to access a past issue of Rattastic Discussions Magazine, please contact us at rattasticdiscussions.wixsite.com/ratchat.

Using 'My Account'

When you sign up for an account on our website (caitlinwalburn.wixsite.com/ratchat) you will be required to supply the following information:

Your name
Your email

You will also be given the opportunity to sign up using either Google login or Facebook login. In either case, we recommend that you read the respective privacy policy and terms of use.

See 'links to privacy policies that may be of interest' below, for links to both the Google and Facebook privacy policies.

Shop

Details on how we collect/store/process your personal information in regards to our shop can be found in 'How we safeguard your information' above.

Rattastic Discussions may record this information in a secure online document as well as having a hard copy of this information. This information, excluding nonpersonal information (orders, dates, quantities, etc) which may be used for statistical and tax purposes, will be destroyed after a period of 6 months from the date of your order, unless in the case where a return or refund is requested or issued. In the case of return and refunds, please refer to our Returns and Refunds page for more details. Furthermore, in the case of returns and refunds, personal information will be destroyed 6 months after the return/refund has been issued, or in the case that the issue has been otherwise resolved.

Public display of personal information

The following are instances where your personal information may be displayed publicly:

If you comment on our blog
In the magazine
On your personal profile with us

In the above instances, the following information may be displayed:

Your name
Your rat's name
Your photo (or a photo of your pet)
Your public profile information
Anything else you choose to include (e.g. in a blog comment or in a magazine submission)

By commenting on a blog post, submitting something to the magazine, or by creating a personal profile with us, you agree to the above personal information being put on public display, as well as with the rest of this Privacy Policy.

Banned users

If you have been found to break our Code of Conduct, Rattastic Discussions may keep a record of your details (Name, email, login details for our accounts). If you would like to withdraw your consent for this, please see 'How can you withdraw your consent?' below.

How can you withdraw your consent?

If you don't want us to process your data anymore, please contact us at rattasticdiscussions@gmail.com

Links to privacy policies that may be of interest

Rattastic Discussions recommends that you refer to, and make sure you understand and agree with, the following privacy policies:

Rattastic Discussions may amend and/or update this privacy policy at any time. Changes will be published here and will take effect immediately. It is your responsibility to check this page regularly to ensure you are happy with any changes.